It was North Pole Industries’ annual pre-Christmas team meeting, and Head Elf Bernard had taken the floor with unaccustomed gravity. “We have a new competitor,” he said. “A particularly concerning one. They managed to keep it under wrapping paper until this very morning.” “Challengers come and challengers go,” replied Santa Claus, not looking up from his phone. “Anyone remember Sears?” Bernard shook his head. “It’s worse than that.” Santa turned his phone screen-down and looked around the great mahogany table at the other half-dozen elves, finally resting his eyes on Bernard...